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    1Rebel UK logo

    Michelle, 1Rebel UK

    "Really recommend Clean Digital, they've been a fantastic agency to work with and we've always been really impressed with the team and the results they produce."

    Our impact

    109%

    YoY increase in tour bookings

    236%

    YoY increase in booking revenue

    17%

    Higher YoY spend across PPC channels

    The client

    Rabbie's Tour Group is a highly acclaimed travel company based in Edinburgh, Scotland. They specialise in small group tours throughout the United Kingdom, Ireland and Europe, offering intimate and personalised experiences.

    Rabbie's Tour Group prides itself on its sustainable tourism practices. Their breadth of tours includes everything from day trips to extended journeys, exploring historical sites, stunning landscapes, and cultural hotspots. The tours are guided by expert guides who bring each location to life with their knowledge and passion.

    Rabbies logo

    Sector

    Travel & Tourism

    The work

    The challenge

    • Increase PPC tour bookings & revenue for Rabbie's with a slightly higher yearly budget
    • Improve account efficiency to maximise the return-on-advertising spend of every pound spent across the various markets
    • Layer in Brand Awareness via Paid Social and Programmatic activity to support Paid and Non-Paid growth
    • Develop presence within the United States for Rabbie's to achieve a foothold in the North American market

    Our approach

    • Full account restructures
    • Utilised paid search/social & programmatic to support the online funnel
    • Implemented
    • Leveraged activity within UK and emerging US market
    • Assessed key tour departure points to maximise market presence
    • Continual analysis & optimisations of strong converting/AoV Tour Bookings

    What we delivered

    Indexed performance

    prior year = 100

    Prior year With Clean Digital

    Each metric is indexed to the prior year (100), so a bar at 227 is a 127% year-on-year increase. Figures are tracked through conversion tracking and GA4.

    • PPC revenue increased by an additional 109% YoY.
    • Our bidding contributed towards generating a 236% increase in Google Ads tracked revenue.
    • All achieved from just a 17% higher YoY spend across the PPC channels.
    • Rabbie's has bolstered its position as one of Scotland's top tour operators by significant YoY expansion across all online sectors, namely PPC. This, coupled with a more consolidated restructure, enabled Rabbie's to secure the additional tour bookings & revenue so far in 2023.

    The creative

    What we ran

    01

    Demand capture

    Paid search & PPC

    Catch high-intent demand profitably

    Google Ads and Microsoft Ads, run so the budget follows the searches that produce revenue. Depending on the account, that can mean tightening search-term control, separating brand from non-brand, fixing conversion tracking, or governing Shopping and Performance Max, the account work that often decides whether paid search pays back.

    Platforms & scope

    Google AdsMicrosoft AdsAmazon AdsYouTubeApple Search Ads

    Shopping · Performance Max · Conversion tracking

    02

    Demand creation

    Paid social

    Creative that keeps producing demand

    Meta, Instagram, TikTok and LinkedIn, often run on a standing creative testing system. Where it helps, we feed lead quality and revenue back into the platforms, so budget can move to the audiences and ads that bring in customers and the reporting holds up with your sales team.

    Platforms & scope

    MetaInstagramTikTokLinkedInYouTubeSnapchatPinterestRedditXTwitch

    Creative testing

    03

    Reach & retargeting

    Programmatic advertising

    Reach tied to measurable demand

    Display, native, video, audio, CTV and DOOH bought through StackAdapt, with the audience quality, inventory control and frequency caps that aim to keep budget out of junk placements and connect reach to assisted demand, retargeting and downstream behaviour.

    Platforms & scope

    StackAdaptDisplay & Video 360Amazon DSPSpotify

    Display · Native · Video · CTV · DOOH · Retargeting

    04

    Measurement

    Data & analytics

    Numbers your bidding and reporting can trust

    GA4, Google Tag Manager and offline conversion imports, built to make the numbers your bidding and reporting rely on accurate. Often value-based bidding, attribution and dashboards scoped to the decisions you make each month.

    Platforms & scope

    GA4Google Tag ManagerBigQueryLooker StudioSearch ConsoleAdobe AnalyticsPostHogHotjarMixpanelSnowflakeTableau

    Conversion values · Attribution · Dashboards

    Common questions

    What did Clean Digital do for Rabbies?

    We managed Paid Search, Paid Social, Data & Analytics, Programmatic as one paid media account for Rabbies, focused on the work that drives revenue rather than vanity metrics. The headline outcome was 236% increase in booking revenue.

    How are the results measured?

    Performance is indexed against the prior year (prior year = 100) and tracked through conversion tracking and GA4, so the figures reflect outcomes the bidding and your reporting can rely on.

    What is value-based bidding?

    Value-based bidding feeds the real value of each conversion back into the platforms, so budget moves toward the conversions worth the most rather than simply the cheapest. It is core to how we scaled this account.

    How long does paid media take to show results?

    Quick wins from cutting wasted spend and fixing conversion tracking often show within weeks, while compounding gains from value-based bidding and creative testing build over the following months.

    Can you get results like Rabbies's for our account?

    Most likely, if your paid media spend is material. A senior specialist will review your Google Ads and paid social accounts and show you where the same gains are hiding, with a free, no-obligation account review.

    Want results like these?

    Start with a free senior review of your Google Ads or Microsoft Ads account. You get a written summary covering:

    • Where spend produced no revenue in the last 90 days
    • Whether your conversion tracking can be trusted
    • The campaigns worth more budget and which to cut
    • A prioritised, no-obligation action plan
    “A useful PPC review should make the next decision obvious: what to cut, what to protect, and what is worth more investment.”
    Fraser Smith, Chief Strategy Officer at Clean DigitalFraser Smith, Chief Strategy Officer, reviews every submission

    Free senior PPC review

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